Last updated: October 9, 2020 at 2 p.m.

Find information about how share concerns about price gouging, an unauthorized business that remains open or non-compliance with COVID-related bylaws here.

To report a business that is not complying with mask bylaws or public health measures, please call the Toronto Public Health hotline at 416-338-7600.

This form should only be used to report businesses not enforcing physical distancing.

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Please call 311 for any complaints related to private gatherings of more than 10 people indoors and more than 25 people outdoors. (e.g., private residences, backyards, parks, and other recreation areas).

If you wish to report non-compliance with the physical distancing by-law for businesses offering curbside pick-up only, or non-compliance with physical distancing in a greenspace, public square or City park, please call 311.

If you wish to report non-compliance with the physical distancing on a construction site, please call the Ministry of Labour, Health & Safety Contact Centre at 1-877-202-0008.

Please call 311 for complaints related to private gatherings of more than 10 people indoors and more than 25 people outdoors (e.g. private residences, backyards, parks and other recreation areas).

All returning travellers must self-isolate under a quarantine order from the Public Health Agency of Canada.

The federal government enforces this by following up and conducting spot checks to verify compliance. Please contact them directly for more information phac.isolation-isolement.aspc@canada.ca.

To report non-compliance with the April 1, 2020 Class Order from the Medical Officer of Health please call the Toronto Public Health hotline at 416-338-7600.

This form should only be used to report businesses in the City of Toronto who are not complying with the provincial order to remain closed. These include:

  • Buffet-style food services
  • Bar/Restaurant (indoor service)
  • Bingo Hall
  • Casino/gaming facility
  • Gym/Fitness centre
  • Karaoke room without barrier
  • Movie/live theater venue
  • Nightclub
  • Oxygen bar
  • Racing tracks
  • Saunas, steam rooms, bath house
  • Adult entertainment clubs

If you wish to report other types of business in non-compliance, please call 311.

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This form is provided by the Province of Ontario to report a business charging inflated prices after Mach 17, 2020 related to COVID 19.

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