To make general inquiries, locate a Toronto Building customer service location, make an over-the-phone payment, book an inspection, or for development application inquiries, please review the following information:
General Customer Service Inquiries can be made by calling 416-397-5330?Monday to Friday from 8:30a.m. to 4:30p.m.
Service Hours: Customer service counters are open Monday to Friday from 8:30 a.m. to 4:30 p.m.
Note: To be served promptly when visiting a customer service counter, please sign in when you arrive to secure your place in line and for same-day customer service, please arrive and sign in no later than 3:30p.m.
Search to find your ward by entering your address on the?Toronto Map-It Application.
To use the Toronto Building Fee Payment Line service, please call 416-397-5222.
Before you make your call:
Toronto Building will process the payment for the authorized credit card holder and he/she will receive a receipt by email.
Development application inquiries are for property owners, developers, builders and others interested in obtaining?planning?approvals for developing property in the City of Toronto.?If you have questions about development application, planning approvals or developing property please contact one of the planning consultants listed below:
You can contact the district Building Consultant to book a reserved time to come and discuss submission requirements or to submit your building application for a Major Project.
|Toronto East York District
|North York District
|Etobicoke York District